top of page
UCL: Employee
Onboarding Experience
An award winning employee engagement platform making UCL staff and students day to day admin easier
Project background
The project need
​UCL has historically faced challenges with fragmented platforms for managing staff information, learning, and resources.
To address this, we initiated the development of a personalised hub to centralise access to news, learning opportunities, tools, and resources.
The Approach
Agile development of UCL platform
4 Key steps
By following the discovery, define, iterate, and deliver method, the product team successfully created a cohesive and efficient digital platform that met the diverse needs of UCL staff.
User Research
Understanding staff & students at UCL
The team and i created user personas and key insights into staff needs, behaviours, and preferences, shaping the platform to meet diverse user requirements.
Insight based design
Research, insights & expert reviews
Insight based design
Final design and delivery
Having captured the insight, and using prototypes we then began to design the final design, build and platform.
We worked in sprints and employed the agile methodology in our teams to deliver the final product.
Inclusive design & accessibility
Accessibility design & build
​This project underscored the importance of a unified design approach that adheres to AAA accessibility standards.
This exemplified our commitment to leveraging user-centered design to drive positive change and better serve all communities.
Final APP build
InsideUCL APP Launch
Anytime, Anywhere Access
Mobile Accessibility:
Staff can manage HR tasks and access learning materials on their mobile devices, enhancing flexibility and productivity. ​
Remote Functionality:
The platform supports both on-campus and remote work scenarios, ensuring all staff members can work efficiently from any location.
Success
Award winning UCL Community impact
3710
Over 3000 staff onboard in the 1st month
43%
2
Previous staff said
the platform was
moreuser friendly
Novartis Spain and Germany loved the pilot and created one for their office
99%
Found the CMS we built easy to use.
*Some projects featured were completed by members of the We Care Studio team prior to our founding, while working at other agencies.
bottom of page